YOU'VE GOT QUESTIONS - WE'VE GOT ANSWERS!

Here are the answers to the most common questions.
If you can't find the information you need here, please feel free to call us at 414.529.9900.

CLUB POLICIES & PROCEDURES

• What are the hours I can use the club to workout?
  Monday thru Thursday 5AM - 10PM Friday 5AM to 9PM Saturdays 6AM to 7PM Sundays 7AM to 5PM.Back to top
  
  
• What are your Holiday Hours?
  Easter: Closed Memorial Day: 7AM - 2PM Independence Day: 7AM - 2PM Labor Day: 7AM - 2PM Thanksgiving Day: 7AM - 2PM Christmas Eve: 7AM - 2PM Christmas Day: Closed New Year's Eve: 7AM - 2PM New Year's Day: 11AM - 5PMBack to top
  
  
• Where are you located?
  We are conveniently just 10 minutes from Southridge Mall, located just 1/4 mile south of Hwy 100 (Ryan Road) and Hwy 36 (Loomis Road) in Franklin. 8800 South 102nd Street Franklin, WI 53132 414. 529. 9900Back to top
  
  
• How is the parking situation?
  We have more than enough parking to accomodate our members! The parking lot is shared with the movie theater.Back to top
  
  
• What comes with my membership?
  Over 90 Group Fitness classes to choose from. Beautiful, full wood lockers, private showers with body wash and shampoo. Clean locker rooms include body lotion. Get 95% of the water out of your swim suit with our 'swim suit spinner'in less than 10 seconds. Steam room in both locker rooms. Use of all state-of-the-art strength training and cardio equipment. Use of three luxurious pools. Back to top
  
  
• Do you have any nutritional and weight loss programs?
  Yes, we offer multiple services and options to fit the many needs of our members. The key is finding what method works best for you. Personal Trainers are available for customized exercise programs and also use the dotFIT Exerspy system to monitor and help clients.Back to top
  
  
• Do you have a Juice Bar for energy drinks?
  We have a café with energy and protein drinks along with a limited breakfast and light lunch items. This includes smoothies, juices, protein bars, muffins, coffee and other healthy snack items.Back to top
  
  
• What about the Group Fitness classes?
  Group Fitness classes will provide members with instruction for safe participation and also provide the motivation needed to get results. Choose from over 90+ weekly classes (Land & Water).Back to top
  
  
• What programs produce the best results to reach your goals?
  Any of our Fit Pros can customize a specific program that revolves around the needs, goals and interests of the client. These specialized programs produce the best results because you co-create it with your needs in mind. We also offer duet and group personal training sessions to help produce great results. The new dotFIT Exerspy program documents your daily activity and dietary levels. We are confident in this type of weight management program due to the 24 hour per day monitoring that the dotFIT Exerspy provides.Back to top
  
  
• How much equipment do you have?
  We have a large variety of cardiovascular and strength training machines. With the majority of our strength training equipment on the first floor and our cardiovascular equipment on the second floor.Back to top
  
  
• What experts do you have on staff?
  We have a registered Sport Dietician, a Certified WellCoach, Certified Massage Therapists, State Licensed Physical Therapist and Certified Personal Trainers.Back to top
  
  
• Who are the group fitness instructors?
  All of our Group Fitness Instructors are certified for land or water - dependent on their specialty. Also arthritis foundation certified for water classes.Back to top
  
  
• What kinds/brands of equipment do you have?
  Weight stack equipment - Badger Magnum, Free Motion, and Kieser Free weights - polyurethane free weights, badger magnum free weights Lifefitness treads, cross trainers, and bikes Precor EFX machines, Star Trac, SciFit and NuStep.Back to top
  
  
• How many square feet is the club?
  52,545 sq ftBack to top
  
  
• Do you have dedicated space for classes?
  Yes, we have three Group Fitness Studios. Studios 'A' and 'B' are 1500 sq ft each and a middle partition can be slid out of the way to make one 3000 sq ft room for larger classes. We also have a third smaller studio for Spinning and mind/body classes. Some classes are also held on our track!Back to top
  
  
• How old is the equipment?
  Four years or Less!Back to top
  
  
• How is the equipmet maintained and by whom?
  We have full time in-house maintenance. None of our pieces are out of use for more than three or four days if parts are needed and usually its only hours before units are repaired; so availability is top notch.Back to top
  
  
• What is your cleaning schedule and who does it?
  We have in-house cleaning done during the day and after the club is closed. We also have a cleaning company to ensure that the clubs cleanliness is held to very high standards. Cleaning is done on a daily basis to help maintain appearance.Back to top
  
  
• What educational programs are offered?
  We offer FREE Health Educational Seminars; presented by physicians, licensed physical therapist and other health care professionals to help inform and educate our members. They are always free and open to the public. Limited seating, so reservations are required.Back to top
  
  
• Where can I learn about nutrition and fitness?
  The personal trainers give a free initial visit the Sport Dietician provides a free initial consult and we have trainers on the floor for additional information. You can also hire one of our many health professionals to work with you for a variety of your needs. A free newsletter is both mailed and emailed to each of our members on a quarterly basis.Back to top
  
  
• Do you offer baby sitting or child care services?
  Child care is available as part of our Premium Plus+ membership for up to 2 hours.Back to top
  
  
• What do you carry in your Pro Shop?
  T-shirts, sweatshirts, shorts, yoga pants, tanks, digital radios, pedometers, exercise balls and thera-bands, foam rollers, swim gear & more! We also have a dotFIT Nutrition & Supplements Section.Back to top
  
  
• What if the person I ask doesn't have an answer, what then?
  The owners are on premise 5 days per week and we read comments from our comment box every day and respond to each of them.Back to top
  
  
• What memberships do you offer?
  Please call membership for pricing and/or specific questions.Back to top